dr martens flower ATTENTION DISH SUBSCRIBERS
We have heard from many viewers this past week who are telling us that DISH is telling them that a deal has been reached between us and DISH and that KAKE will be restored soon. That certainly news to us!
Here where things really stand: DISH last made a financial offer to us the night of February 8 (yes, three weeks ago), to which we responded on February 9. We have not received a new financial offer from DISH since then. Basically, they have told us we should bid against ourselves. We may be a small, family owned business, but we didn just fall off the turnip truck.
Speaking of vegetables, one viewer told us that a DISH manager told him that we are potatoes and that is why they should not pay us market rates. According to this viewer, DISH was arguing that this was a benefit to you, its customers. We not sure how it a to you to pay for a service that doesn include everything you thought you were paying for. We definitely see the benefit to DISH, however: They raised the price for locals from $10 to $12 per month, even before our agreement expired, and they are not paying us right now, so DISH is pocketing all this extra money at both your and our expense.
We guess we can see this as part of a strategy that led DISH to report last week revenue of nearly $3.5 billion in the fourth quarter of 2017. However, at the same time, DISH also reported that it lost 9.4% of its total satellite subscribers in 2017. Sounds like a winning strategy to us.
We are happy to talk with you, and we will tell you what we can, not just what we think you want to hear. Thank you, again, for your continued loyalty and words of support.
UPDATE, Feb. 22: We continue to get calls and emails from you, our viewers, and we are responding to each and every individual that contacts us.
Here is a further update on our situation:
It has been two weeks since we made a very reasonable and fair offer to DISH to resolve the blackout. We still have not received a written offer back from DISH.
It is interesting that DISH earlier this week reported revenue for the 4th quarter of 2017 $3.48 BILLION. DISH also just announced that it will realize a $1.2 BILLION benefit from the new tax law reforms. Yes, that right, DISH can benefit from taxpayers to the tune of $1.2 BILLION, but can come to a deal with family owned KAKE for carriage.
DISH is the exception in our company experience with these matters. We have been successful in maintaining carriage with every other provider in the market. That worth repeating: We have never had a carriage disruption, at any time, with any other provider but DISH.
We have long term deals with every other cable and satellite provider, and our signal is available over the air with an antenna. Although DISH has been telling you, their paying customers, for weeks that a deal is close the truth is, they aren even trying. We like to thank you again for your continued loyalty and support.
UPDATE, Feb. 16: We wanted to update everyone on where we stand with DISH. On February 9th we made a very fair and reasonable offer for DISH to begin carrying KAKE again. Believe it or not, we have heard nothing a peep that date.
We understand your frustration, but please understand that we are frustrated too. DISH is the exception in our company experience with these matters. We have been successful in maintaining carriage with every other provider in the market. That worth repeating: we have never had a carriage disruption, at any time,
with any other provider.
Perhaps the reason is that DISH, a company with a 21 billion dollar market cap, doesn really care about viewers or our local communities. Ask yourself, if you were truly interested in restoring KAKE to the DISH Network, whether you would not even respond to the other side offer for more than week?
At this point we strongly advise you to consider all alternative options to view KAKE and our local news and weather reporting. We have long term deals with every other cable and satellite provider, and our signal is available over the air with an antenna. We wish it were otherwise, but we just don believe DISH has any interest in completing a deal, particularly after they refused to respond to our most recent effort to restore KAKE.
UPDATE: Regrettably, another week has passed and, despite our efforts, we have made virtually no progress in resolving the impasse with DISH. DISH continues to insist on terms that are highly unfavorable to us and remains unwilling to pay market based rates for the Station.
As we noted before, DISH is no stranger to these disputes that have, at times, dragged on for months and months.
If you don want to wait for who knows how long to get KAKE back, call DISH now at 800 333 3474 and tell them you already been without KAKE long enough! And you may want to ask them why you paying full price for a less than full service that doesn include us.
Of course, our signal continues to be available over the air via an antenna as well as on DIRECTV and all of the cable operators in the market.
We have spoken personally with hundreds of you over the past few weeks and we share your frustrations. Thank you for your words of encouragement and support!
UPDATE: Although we have been diligently attempting to resolve the impasse with DISH Network, our efforts have been unsuccessful. We sent DISH a new offer last Friday afternoon, and days later, we have received no response.
UPDATE: Although we have been diligently attempting to resolve the impasse with DISH Network, our efforts have been unsuccessful. We sent DISH a new offer on Friday afternoon, and more than 24 hours later, we have received no response.
We know from our calls with you, our viewers, that DISH has told many of you that this will be resolved soon. Ask yourself, in view of their non responsiveness, whether that seems likely, let alone truthful.
If you are one of DISH’s subscribers who DISH told to just sit tight, this will be fixed soon, or if you have not yet called but are now as frustrated as we are, then call DISH at 800 333 3474 and tell them you want KAKE back now!
UPDATE: We regret to inform you that we have made little progress in our discussions with DISH in the past week. We know you are frustrated, as are we. DISH is continuing to insist on terms and conditions that are unfavorable to us while only offering to pay us far less than what all of our distributors do. In other words, it lose lose for us.
We have heard from some DISH subscribers that DISH is telling them that DISH has offered to match the rates paid to us by all other pay TV providers. This is not true. If it were true, we would never have had this dispute with DISH in the first place.